Ordering from Dr. Ron's

How to Order | International Orders | Product List

HOW TO ORDER

  1. Call toll-free: 1-877-472-8701. Outside USA, call 1-860-945-7444.
  2. Send order with check or money order to Dr. Ron's Ultra-Pure, 48 Sperry Road, Watertown, CT 06795
  3. E-mail orders to: info@drrons.com. Please be sure to include the ship-to address (must be the same as the credit card billing address), and phone number. Please do NOT include credit card information - it's not secure in an email. Instead, give us your phone number and the best time to reach you, and we'll call you.
    Or, you may call us with your credit card information.
  4. Online via our secure server. Please be sure to provide us with your correct shipping address with this order. We process your order immediately upon receipt and are unable to make changes in the shipping address once your order is received.
  5. We carry many products not listed in our catalog. Please call for information and prices.

SHIPPING POLICY

All orders of $200 or more will receive free shipping. The shipping charge on orders under $200 will be $9.95. Shipments to Hawaii and Alaska may be subject to additional charges.

INTERNATIONAL ORDERS

  1. For all orders outside the 48 states, please call or email for shipping costs.
  2. All international sales are final. Once you place your order, we will not issue a refund. If you do not arrange to pay for shipping before placing your order, we will contact you for payment of shipping charges before shipping your order.
  3. CUSTOMS INFORMATION
    1. We are unable to ship any products to China, Germany, Mexico, Norway or Finland due to customs regulations. (Orders for organs and glands are sometimes held up in other countries.)
    2. We are not responsible for problems you may have with your customs authorities. If your order is held up by your customs, it is your responsibility to secure the products. We are not responsible for the products once they reach your country and will not issue refunds if your order is lost in your customs office.
    3. For more information or to ask questions, please call us at 1-860-945-7444 or email us.

DOMESTIC POLICY ON RETURNS AND REFUNDS

Any unopened products may be returned within 30 days of purchase for credit against future purchases or a refund. Refunds will be subject to a 25% restocking fee.